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Family Heirloom Photo Quilts - Frequently Asked Questions

If you have a question, check to see if it's answered below. If not, contact me and I'll get you an answer as soon as possible!
     

I'm interested in having a photo quilt made. How long does it take?
What size photos do you need me to send?
How good must the quality of the photos be?
How large will the photos be on my quilt?
I have color photos, but I'd rather they be black and white on my quilt. Can you do that?
What happens to my photos after you've used them to make my quilt?
I already have fabric that I'd like you to use on my quilt. Is that possible?
Will it affect the price of the quilt to have you use my fabric?
This all sounds great! How do I order? What are my payment options?

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Q.
I'm interested in having a photo quilt made. How long does it take?
A.

It normally takes me about 6 weeks to complete and return a quilt once I've received the order. During times of the year when demand is higher (many people think a photo quilt makes a great gift for Christmas, graduation, Mother's Day, etc.) the turnaround time may be longer. I'll post a notice on the site if I'm working with a definite cutoff date for a particular holiday. Please feel free to check with me to see what my current time frame is.

A rush order fee of $50.00 will apply to any order that needs to be completed and returned less than a month after the photos arrive. I will accomodate rush orders whenever possible, but if you need a quilt completed very quickly, I ask that you contact me before sending your order to verify that I will be able to complete your quilt in the necessary time frame.

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Q.
What size photos do you need me to send?
A.

You can send photos as large as 8 x 10, on down to wallet-sized. I encourage you to send larger photos if possible, as reproducing a larger picture will result in a better resolution.

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Q.
How good must the quality of the photos be?
A.

Well, of course the better the quality of the photos you send, the better the results will be on your quilt. If you have a photo of a special person or event that you just have to have included on your quilt, but the quality of the photo isn't so great (poor lighting, blurry, etc.) you're welcome to send it to me, but please understand that the quality of the photo reproduction on your quilt will be equivalent to the quality of the original photo. Please send me the best quality photos possible to insure good results on your quilt.

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Q.
How large will the photos be on my quilt?
A.

The final size of each of your photos when they're reproduced on your quilt will be approximately 5" x 7".

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Q.
I have color photos, but I'd rather they be black & white on my quilt. Can you do that?
A.

You bet! Send me what you have, and I can create black & white versions of your color photos. I can also create sepia versions of your photos, if you'd like. Sepia is a brown-tinted variation of a black & white photo which gives it an old-fashioned, nostalgic look and feel. Simply choose either of these options when completing the order form.

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Q.
What happens to my photos after you've used them to make my quilt?
A.

The reproduction process won't affect your photos in any way. They'll be returned to you with your finished quilt in the same condition that I received them. (Note: Family Heirloom Photo Quilts cannot be responsible for photos that are lost or damaged in the mail. If you want to use photos that have a great sentimental value to you and/or that you feel are irreplacable, and you are fearful that they may be damaged or lost in the mail, I strongly encourage you to have good quality copies made for me to use, instead of sending me your originals.)

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Q.
I already have fabric that I'd like you to use on my quilt. Is that possible?
A.

Sure! If you'd like to send your own fabric for me to use, please do the following:

  • Contact me to discuss how much fabric will be needed for the size quilt you'd like to order. It's very important that you send enough fabric!
  • Please pre-wash and dry your fabric and press it before sending it.

Just send me your fabric along with your photos. If any of the fabric is left over, I'll return it to you with the finished quilt and your photos.

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Q.
Will it affect the price of the quilt if I have you use my fabric?
A.

Yes, you'll receive a 10% discount on the price of your quilt.

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Q.
This all sounds great! How do I order? What are my payment options?
A.

Ordering and payment are easy! Click on the "Order Now" button at the top of the page. Be sure to read all of the information listed on that page, then proceed to the order form by clicking the button at the bottom of the page. Fill out the form completely, print it out, and sign and date it. Send it to me along with your photos, and I'll make you a beautiful quilt that will be the perfect way to showcase your special memories!

I accept Visa, Mastercard, Discover, American Express, and electronic checks through PayPal (my account is customphotoquilts@embarqmail.com). I will also accept money orders or cashier's checks made payable to Family Heirloom Photo Quilts. Checks are not accepted.

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I accept Visa, Mastercard, Discover, and American Express through PayPal, the #1 online payment service!

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Family Heirloom Photo Quilts
PMB #131  1726 Gregory Ave.
Sunnyside, WA  98944

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